Filing a Claim for loss or damage for UPS, FedEx or DHL

· Save ALL the packing material and box. The carriers will automatically refuse to pay a claim if they cannot inspect the box and packing materials the items were shipped in.

 

· Report the damage by calling the appropriate carrier.

  UPS  - 1-800-PICK-UPS (1-800-742-5877)

  FedEx - 1-800-Go-FedEx (1-800-463-3339)

  DHL - 1-800-247-2676

 

· Contact the MAIL DEPOT at 757-463-4107 or manager@maildepot1.com and we will take it from there.

 

Keep handy any receipts or other proof of value. This makes processing your claim go more quickly. Claims and tracers can only be placed on the above carriers. Parcels shipped via USPS now have insurance options available!

Holidays, Observances

and Birthdays

The average drop off customer pays too much for air service?

 

Our Shipping Specialist would be glad to offer you a free shipping cost analysis.

 

Cost savings average $1 to $3 PER air letter!

Other advantages of shipping with Mail Depot

 

· Late Pickup Times

· We keep your addresses on file for easy reship

· Open a house account for 30 day billing

· We will track your packages to assure timely delivery & process service failures for you.

· Choice of carriers - UPS · USPS · FedEx · DHL

· Multitude of service all under one roof!

Did you know?

Filing  A Claim