Beach Mail Depot

2100 Mediterranean Ave.
Virginia Beach, VA  23451
757-425-7000 phone
757-425-1745 fax
Hours:       9am - 6pm   Mon thru Fri
                10am - 2pm    Saturday

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Shipping
Terms and Conditions

1.  Unless another value is declared, in writing, in advance of shipment, each parcel shall be deemed to have a maximum value of $100, if  carried  by DHL,  UPS  or  FedEx,  and  no  value  if carried by USPS.

2. Any item received for drop-off, packing and/or shipping may be opened for inspection to insure conformance with shipping regulations and to protect the public safety.

3. Articles of a hazardous nature or those prohibited by the carrier or any governmental body shall not be accepted and customer is responsible for declaring same in advance.  This includes Firearms, ammunition, and in most cases alcohol or tobacco products.

4. Customer accepts full responsibility for damage to any article packed by customer.  Customer  is  responsible  for  determining  proper specifications prior to packing.

5. In no event shall this store be liable for any consequential, incidental or special damages which may arise from loss, damage, non delivery, or delayed delivery.  This limitation shall apply to, but not be limited to, damages for loss of profit or income.

6. Customer warrants that the address label is complete and accurate, and agrees to hold the store  harmless  for  packages  that  are  lost  or misdelivered  because  of  an  inaccurate  address.   If carrier is required to correct the address or deliver to another address, customer agrees to pay reasonable fees associated with this additional service.

7. Customer is responsible for furnishing adequate information to permit this store and the carrier to investigate claims for loss or damage.    Such  information  shall  include consignee’s  name,  address,  telephone  number, date of shipment, parcel contents, value, and package ID number, if any.

8. In the event of parcel damage, this store will process a claim if all of the following steps are taken by either the customer or the consignee:

a. Notation of obvious damage on the carrier’s delivery document.
b. Retention of all cartons and packing materials.
c. Notification to this store within forty eight (48) hours of receipt.
d. Cooperation with this store’s instructions for processing the claim.

9. In the event of damage or non-delivery, customer shall make a claim to this store, in writing, within ninety (90) days of the date of shipment, or all claims will be considered waived.

10. In the event of loss or damage of any article, this store’s liability shall be limited to the lesser of (a) the actual cash value of the article or  (b)  the  amount  necessary  to  repair  or  replace the article, or (c) the amount declared by the customer, in writing,  at the time of shipment.

11. In order to establish actual cash value in the event of damage or loss, customer is responsible for furnishing this store with an original invoice, receipt or appraisal which is not more than one year old.  The amount declared by customer at the time of shipment is not an acceptable proof of value.

12. In the case of items shipped via the United States Postal Service, customer is fully aware that claims or tracing is impossible without the purchase of special services at the time of shipment.

13. This store reserves the right to add, revise, or subtract from these terms and conditions.


Last updated Nov. 1, 2006











Plaza Mail Depot  


3419 VA Beach Blvd.
Virginia Beach, VA  23452
757-463-4107 phone
757-498-4715 fax
Hours:       9am - 6pm   Mon thru Fri
                10am - 2pm    Saturday

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